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A New Way to Understand Conversation at Scale

We envision a world where conversations are as impactful as they are engaging. That's why we are developing Sensemaker: an evolving toolkit, designed to help make sense of large-scale conversations.

Why Use Sensemaker?

Jigsaw’s tools for sensemaking preserve the richness of conversation while making it easier to identify patterns, surface areas of agreement and disagreement, and, ultimately, make informed decisions. From analyzing public input to understanding deliberation, Sensemaker offers a smarter way to find clarity in complexity, quickly.

We will continue adding to our library as we develop features for our pilot programs.

How it Works

See What Was Discussed

Identify key topics and themes from the conversation, providing a clear overview of what mattered most to participants.

Grasp Points of Agreement & Disagreement

Highlight where conversation participants agree and disagree, helping users understand different perspectives at a glance.

Get a Conversation Digest

Break down each topic into an easy-to-read summary, making it simple to explore subtopics, key insights, and emerging themes.

Who Sensemaker Can Help

  • Deliberative Technology Platforms

    Tap into community insights and maintain meaningful engagement.

  • Community Leaders & Managers

    Quickly understand the nuance of large-scale conversations and surface shared priorities.

  • Decision Makers

    Understand and act on conversations with confidence and efficiency.

  • Conversation Participants

    See how your voice contributes to the bigger picture and drives meaningful outcomes.

Pilot Program

What Could BG Be?

Enabling a Large-Scale Conversation in Kentucky

Bowling Green, Kentucky stands on the cusp of dramatic change. In 2025, Jigsaw partnered with a local innovation agency and the Computational Democracy Project to transform a challenge into opportunity. Read on to see how Sensemaker is already having an impact or explore the final report made possible by our tools.

The Opportunity

Over the next 25 years, Warren County – home to Bowling Green – is projected to nearly double in size, due to multiple factors including the rapid expansion of Nashville just an hour south. Warren County government founded BG2050, an invitation to the residents of Warren County: to not just witness change, but to lead it.

Featured Press
BG 2050: "What Could [Bowling Green] Be?"

Watch the film

“...growth can either happen to us, or for us.”
Doug Gorman, Judge Executive, Warren County

The Conversation

As part of BG2050, Innovation Engine, a local strategy consultancy, launched What Could BG Be? – a month-long online conversation embracing Warren County and surrounding areas. Nearly 8,000 residents participated, submitting ideas for the future that community members weighed in on over one million times, making What Could BG Be? one of the largest online civic conversations ever to be held in the U.S.

Read the blog
"I pray that our children will have the opportunity to continue farming this land if they want to." Dore Hunt

The Outcome

Using Sensemaker, local leaders and community members quickly gained a clearer, data-driven understanding of the conversation – uncovering actionable insights in real-time to guide Bowling Green’s growth. The use of AI saved local leaders hundreds of hours sifting through public input.

Explore the Report

Follow Us On Our Journey

You can follow for updates on our blog. We encourage developers to check out the library on Github and share their feedback.